Digital Communications and Channel Shift in Government
The landscape of government communications is changing. This puts pressure on governments to communicate more effectively online.
The landscape of government communications is changing. This puts pressure on governments to communicate more effectively online.
Open source is defined particularly by its license and that license and those terms of use has very interesting effects.
I know people mostly know me for either talking and writing about social media or web usability. But over the past few years, I’ve been involved in so many different government related projects that I’ve managed to pick up a more bigger picture of government ICT.
A look into how social media guidelines can become unclear to civil servants and how some personal data can be at risk when using social media.
Ever since we started documenting our journey here at Camden webteam, we have been inundated with emails asking about our web strategy and experience redesigning our site. One of the topics that always seem to come up is how we’ve conducted our user-led approach in designing the site.
There is nothing more frustrating than being in government right now if you are looking for change or motivation in your work. With almost no funding available, fewer colleagues to carry the burden, feeling of loss and uncertainty, we are facing an all time low.
It always makes me wonder, after my 3rd UKGovCamp, how are people reaching all the wonderful information we shared on…
For some of us in local government, mentioning the word widget is not alien to us and has become somewhat part of our online activities.
For the past year, I have been rather quiet due to the many thoughts that have entered my mind regarding the future of local government public services online.
The event will be taking the “speed-dating” approach and I will be running the social media round table with Anna Fenston. On top of social media, there will also be search and open data at the ‘speed-dating’ roundtable sessions at the event.
With the demand for cost reductions, CLG calling for innovation in the public sector, ‘Big Society’, calls for more open government data and increasing restrictions on travel, the time is right to re-examine what social media offers local government.
Verizon Case Study – How to Avoid an Epic Failure! (Audio Podcast Available). Verizon Communications Social Media Strategy.
I recently was contacted by Matthew Crozier, Director of Bang The Table Ltd, a specialist provider of online stakeholder engagement services in Australia.
Its important to understand that in the context of user-generated content (UGC), the relationship you currently have your community and what type of relationship you wish to create, are two different things.
Predictably Irrational Behaviours.
Sorry for the short notice, but I’ll be presenting in Birmingham today on the topic of Government-to-Citizens Communications.
So here we are, LGEO Research’s first guest blog post! Hooray! Its such a pleasure for me to host this…
Digital Engagement Event 09 – Martin Ferguson View more presentations from LGEOResearch. Liz AzyanLiz Azyan is interested in the ways…
This event was run by no other than my good Twitterati friend and also one of the founding members of “Epic Visionaries” – Mr. Andrew Beeken (The Amazing Spiderman!).
Agency websites are becoming more critical to achieving a wide range of mission goals and objectives ranging from communication to service delivery as well as transparency and open government initiatives.
For the past few months, I’ve been working part of Camden’s webteam in redesigning the new website. The first stage of this project, which is the design (look and feel) of the website is due to launch end of July/early August.
This blog post is based on the interview I gave to E-Gov Bulletin recently on hyperlocal websites relationship with local authorities and Camden Council’s new website overview.
This blog post talks about Camden Council’s Digital Strategy to include hyperlocal websites with featured interview clips with Will Perrin from Talk About Local.
This blog post marks the release of LGEO Research 1st White Paper titled “Government-to-Citizen Communications: Utilising multiple digital channels effectively”.
So, tomorrow I’m releasing my 1st White Paper on how local government can communicate better with citizens using multiple channels on limited cost.
This blog posts highlight some of the other web development blogs within UK’s local government and how they are increasing transparency for citizens.
For Camden’s Website Redesign Project, we conducted some user interviews and contextual enquiries for this project and you might be wondering what sort of questions we asked.
Tom Steinberg runs MySociety which is a small open-source virtual non-profit. A well known example of MySociety in the UK is FixMyStreet. He also talks about MySociety newest website “WhatDoTheyKnow?” at the Personal Democracy Forum Europe 2009.
I recently attended the Personal Democracy Forum Europe 09 in Barcelona and sat in a talk with one of our beloved Tom Watson to find what he and other speakers had to say about how the internet is changing politics.
Leon Yohai has worked in local government for over 24 years in areas including regeneration, homelessness, tenancy services and policy. He is currently at the very heart of an ambitious modernisation and regeneration programme worth £800 million. It has 10 key strands which, taken as a whole, will modernise and regenerate both service delivery and the infrastructure of the borough.
This interview features Julie Hull, the Head of Professional Development in Commercial Group at Department of Children, Schools and Families (DCSF).
I remember the days where I was just reading the Better Connected Report for my literature review and not really understanding the impact it has on local council web practitioners.
It was really interesting to attend yet another session about social media at a conference. However this session at LocalGovCamp Lincoln seemed to bring in some interesting debates and honed into the real issues that UK local government is facing in terms of really embracing social media or making any sense for it in the public sector.
Over the past few months, I’ve become really great friends with my Twitterati’s . Who knew I’d find really great friends on Twitter, people who could be there for you when things don’t go quite right… – I’ve met most of the people on this list in real life.
I managed to catch up with Stuart Harrison/Pezholio this morning from Lichfield District Council to ask him about his new exciting development/mashup called Twitterplan. You can listen to the telephone interview here.
We’ve recently been confronted with a change in weather here in England and our local government was expected to react to that change effectively and efficiently.
We are now living in a new age where the Internet is not just another source or another tool. Its become our way of life.
There is a new updated and reformatted list of UK local council twitters. A data has been refitted into a table for a better view of details.
This post features the list of UK Local Councils on Youtube.
Here is a list of UK councillors on Twitter as of 17th April 2009
This video was created by PureOnlineGenius, an internet marketing agency in the U.K. dedicated to small and medium sized business.
While doing this research, I often remind myself not to get lost and blinded by the gleaming new opportunities offered by technology. Being someone who is possibly technology bias, sometimes its hard not to be.
I thought it was only appropriate that since this is my first post, I’d share with you a glimpse of…